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Writer's pictureAgamya Store
Dec 21, 20242 min read

Understanding Agamya Store’s Return, Refund, & Cancellation Policy

At Agamya Store, we are committed to delivering high-quality products and ensuring a smooth shopping experience. While we strive for excellence, we understand that there may be rare occasions where a product does not meet your expectations due to specific circumstances. To address these situations, we have a clear and transparent Return, Refund, & Cancellation Policy to guide you.


This blog outlines everything you need to know about our policy, including what qualifies for a return or replacement and the steps to follow in case of an issue with your order.


Policy Overview: No Returns, Refunds, or Cancellations

Agamya Store operates under a No Return, No Refund, & No Cancellation policy for confirmed and processed orders. This policy helps us maintain operational efficiency and fairness for all customers.


However, we do recognize that unforeseen issues may arise, and we address these through specific exceptions outlined below.


When Exceptions Apply

You may request a return or replacement under the following circumstances:

  1. Manufacturing Defects or Damage: If the product you receive has a manufacturing defect or arrives damaged (expired in case of edible products).

  2. Incorrect or Misdescribed Product: If the product delivered differs significantly from the description or specifications on our website.


Steps to Raise a Claim

If your situation qualifies under one of the exceptions, here’s how to raise a claim effectively:

  1. Contact Us Promptly: Notify us within 24 hours of delivery through our Contact Us page (available at https://www.agamyastore.com/contact) or WhatsApp at 889-889-6010.

  2. Provide Supporting Evidence: Submit the following details to support your claim:

    • Clear photographs of the product and package.

    • A video of the unpacking process (highly recommended for validation).

  3. Wait for Verification: Once your claim is submitted, our team will verify the details and provide a resolution within a reasonable timeframe.


Resolution Options

For approved claims, Agamya Store offers a replacement policy instead of refunds. Based on availability, we will replace the product with the same or a similar item of equal value.


Important Notes to Remember

  1. Customer Responsibility: Claims for damage caused after delivery, such as washing, cutting, or mishandling, will not be entertained.

  2. Product Variations: Slight changes in product packaging, weight, or volume made by manufacturers do not qualify for claims.

  3. Original Condition Requirement: Exchanges are only allowed if the product is returned in its original, unused condition.


Why We Value Transparency

Our Return, Refund, & Cancellation Policy ensures clarity and fairness for all parties. We aim to resolve issues swiftly and ensure customer satisfaction wherever possible. For any queries or further clarification, reach out to us through the above contact channels.






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Disclaimer: The articles on this blog are part of corporate social responsibility (CSR) initiative of Agamya Store (www.agamyastore.com) to educate its existing, potential or prospective customers, non-customers, public or others. The material published here comprise Agamya Store’s views on the subject matter and does not in any way constitute legal or other professional advice or any other suggestion. Agamya Store is not liable for any damages arising in contract, tort or otherwise from the use of or inability to use the information or any material contained in it, or from any action, interpretation or decision taken as a result of using the same.

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