Our Policy Info

Agamya Store establishes the following policy regarding returns, refunds, and cancellations, which shall be binding upon the customer: NO RETURN, NO REFUND & NO CANCELLATION: All sales made through Agamya Store are final. The policy of the company is to not entertain any requests for return, refund, or cancellation of orders once they have been confirmed and processed. This policy is unequivocal and applies to all transactions without exception. Permitted Exceptions: Notwithstanding the above, the following are the sole exceptions under which a return or refund may be considered: 1) Manufacturing Defect/Damaged Item Received: If the product delivered is found to have a manufacturing defect or is received in a damaged condition. 2) Incorrect Product/Divergent Specifications: In the event the product delivered is not the product ordered, or if its specifications materially diverge from those described on the company's website. Procedure for Claiming Returns/Refunds: In cases falling under the aforementioned exceptions, the customer must notify Agamya Store within 24 hours of receipt of the product. This notification must be sent through our "Contact Us" page available at https://www.agamyastore.com/contact and must include clear photographic evidence of the package and product, along with a video of the unpacking process. Failure to comply with this procedure within the stipulated time frame, or absence of the required documentary evidence, will render the claim invalid and unenforceable. Product Replacement: Subject to verification of the claim by Agamya Store, the company reserves the right to replace the defective or incorrect product with either the same or a similar product of equal or lesser value, at its sole discretion. Liability for Post-Delivery Damage: The customer shall bear sole responsibility for any loss or damage to the product arising from any action undertaken post-delivery, including but not limited to washing, tumbling, ironing, cutting, or stitching. Exchange Conditions: Exchange of products will only be permitted if the products are returned in their original state, unaltered post-delivery. Manufacturer's Changes to Product: At times, the manufacturer may change the product's packaging, weight or volume of contents, or free products or offers, which may not have been updated at the time of ordering. No return, refund, or cancellation is acceptable in these cases, and in case of reduction in weight or volume up to 5%. No return, refund, or cancellation is applicable in case of increase in weight or volume. This policy is binding and enforceable upon the customer at the time of purchase. Agamya Store reserves the right to modify this policy at its sole discretion without prior notice. For any clarifications or further assistance, please contact us.